Deceived FCC call center number in the Chinese consulate scam

The FCC has received reports that scammers are spoofing the FCC's Consumer Call Center number, 1-888-225-5322, as part of a Chinese-language robocall scam. Chinese-language calls that refer to, or display, 1-888-225-5322 (1-888-CALL-FCC) on caller ID are fraudulent, and sort by you should hang up immediately.

The FCC does not call and ask for money. The FCC also does not work with foreign consulates to collect civil or criminal fines from individuals.

Never give out – or confirm – personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.

If you get an inquiry from someone who says they represent a government agency, hang up and call the phone number on the government agency's website, or in the phone book, to verify the authenticity of the request.

Use caution if you are being pressured to quickly divulge information – this is a sure sign of a scam.

Never send money using a reloadable card or gift card.

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